Office of Policing Reform and Accountability

SL Project Progress

In alignment with OPRA’s mission to promote transparency and accountability, HPD continues to advance the implementation of the Independent Panel’s recommendations from the SL Review Final Report.

As of the latest update, 61.39% of the recommended actions have been completed, with several initiatives in progress and key milestones scheduled through 2026. The Gantt chart below provides a visual overview of this progress.

A link to the SL Review Final Report can be found under the “Resources” section on the right side of this page.

OPRA Annual Report

The OPRA Annual Report provides a comprehensive review of oversight efforts, policy recommendations, and operational improvements to enhance transparency and accountability in policing.

As outlined in Executive Order EO 1-5 Revised, the report includes the Independent Police Oversight Board (IPOB) Annual Audit, which assesses IPOB’s effectiveness in reviewing internal investigations, ensuring policy compliance, and fostering public trust in law enforcement.

click the graphic above for a full-sized .pdf version

How to File a Complaint or Compliment

You can share feedback about your interaction with a Houston Police Department officer, whether it’s a complaint about unsatisfactory conduct or a compliment recognizing exceptional service, through the following options:

• Online Form – Available in English | Español | Français | 中文 | Tiếng việt | عربى (PDF)
• Email - Send your complaint or compliment to the Office of Policing Reform and Accountability (OPRA) at COH_Policing_Reform@houstontx.gov
• Phone or In-Person – Call our office at (832) 393-6772 (OPRA). For in-person visits, please call to schedule an appointment.

When you complete the online form and include your contact information, our staff will follow up within three (3) to four (4) business days. State law requires you to submit a notarized affidavit to launch a formal investigation. We are happy to assist you with this process. Please note that state law limits disciplinary action to 180 days after the incident, so we encourage you to begin the complaint process within that timeframe.

We also welcome and value your compliments, as recognizing positive officer conduct helps us highlight and encourage exceptional service within the Houston Police Department.

Click here to submit a complaint

Community Input Survey on Policing in Houston

Community Member,

Your input is crucial for making Houston a safer place for everyone. We invite you to share your experiences and opinions about the Houston Police Department through our anonymous survey. Your feedback will guide us in improving policing strategies and fostering a stronger relationship between law enforcement and our community.

Please click on the link or use the QR code below to take the survey. Your honest feedback will help us understand what is working well and where we can make improvements.

Click the image above to take the survey

 

A Message from Deputy Inspector General Nowak

Greetings Houstonians,

As I continue in my role with the Office of Policing Reform and Accountability (OPRA), I want to express my appreciation for the progress this office has made since its founding in April 2021. Together with the Houston Police Department and our community partners, we’ve advanced efforts in transparency, accountability, and reform — milestones that include launching the Police Transparency Hub, instituting 30-day release of body-worn camera footage, and implementing crisis intervention programs.

Still, the work is far from over.

To help guide our next steps, my office launched a citywide survey to better understand public sentiment on policing. Between September and May, nearly 200 residents shared their perspectives. The results highlight concerns around safety, trust, officer conduct, and community engagement. These findings are a clear call to action.

Looking ahead, OPRA will focus on supporting improvements in areas that matter most to the community: respectful and equitable interactions, better crime prevention, more visible presence, and a deeper understanding of neighborhood needs. We will continue working closely with HPD and other stakeholders to ensure these insights inform policy, training, and outreach efforts.

This office remains committed to being both proactive and responsive. I welcome continued dialogue with residents, advocates, and city leadership as we strive toward a policing model rooted in trust, fairness, and community partnership.

Sincerely,
Christina Nowak