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Franchise Administration
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Administrative Services
Our mission is to support the department’s divisions by providing essential behind-the-scenes services that ensure seamless operations. We deliver comprehensive administrative support, including office services, mail management, scheduling, policy development, compliance, and employee resources, while promoting efficiency and productivity across all divisions.


Estela Cortes
Senior Division Manager
Contact Administrative Services
611 Walker,13th Floor
Houston, TX 77002
Phone:
832.393.8501
Email: estela.cortes@houstontx.gov and aracontactus@houstontx.gov
ARA Divisions
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